Software Support job at Radley Corporation

Job Description

Company Description

Radley Corporation, a leader in integrated software solutions for Manufacturers, has openings for Technical Support positions in Grand Rapids, MI

Job Description

Successful candidates should have previous technical support experience, and/or experience with manufacturing software systems. Ideal candidate will be technically adept, detail-oriented and computer-savvy and enjoy working with customers. Previous experience with programming helpful. Some travel required.

Qualifications

Ability to handle multiple tasks/requests while maintaining high attention to detail.
Strong verbal and written communication skills, including the ability to work effectively with stakeholders.
Ability to work independently using existing documentation to help resolve customer problems.
Excellent customer service skills.
Ability to work in a team environment.
Uphold a professional demeanor and image.
Ability to use good troubleshooting, analytical, and deductive problem-solving skills.
High level of patience and understanding when dealing with both internal and external customers.
Ability to effectively work with both technical and non-technical individuals.

Additional Information

Radley offers medical and dental coverage, 401K, paid vacation and a relaxed work environment.

Interested in this position?

Click here to learn how to get in touch